IT Continuity and Process Management Project Responsible
Nitelikler/Qualifications, İş Tanımı/Job Description:
We are looking for an experienced 'IT Continuity and Process Management Project Responsible''with the following qualifications for our multinational client who is operating in the banking sector.
*BSC degree in Computer Engineering, Industrial Engineering, Electric and Electronic Engineeringor relevant fields
*2-3 years of experience in relevant areas such as IT audit, ITIL, COBIT or process improvement
*Knowledge/certifications of standards like CISA, ITIL or COBIT is a plus
*Have basic knowledge on the infrastructure such as network, databases, firewall, proxy, operating systems, etc.
*Self-starter who can identify work that needs to be done without waiting for direction
*Eager to learn; able to understand and apply new things relatively quickly
*Military service completed or postponed at minimum 2 years for male candidates
*Sees the big picture and identify important details
*Good level of English language
*Good at team working
*Good communication skill
*Close working relationship with technical and business team.
*Responsible for managing, negotiating and tracking service level agreements (internal, subsidiaries,vendor)
*Monitoring service levels closely, negotiating its under-target positions with the related technical teams and reporting their actions
*Liaising for SLA settings
*Ensuring a proper monitoring structure for the services
*Responsible for continuous service improvement
*Responsible for managing the IT Continuity strategies and plans in comply with the Bank’s business continuity strategies
*Responsible for managing and following the IT Continuity dashboard and implementing the related bank's governance rules
* Implementing the IT processes according to the ITIL, COBIT, etc. in order to increase the quality, performance and effectiveness.