Service Sales Engineer

Nitelikler/Qualifications, İş Tanımı/Job Description:


For our multinational client in mining industry, we are currently seeking a ''Service Sales Engineer” who ideally is/has:

Service sales engineer shall establish good customer relationship in the region and increase Company's participation in selected market segments through successful implementation of service business plans given by the management. Service engineer shall follow all service leads in the market and ensure that opportunities are followed, quotations are prepared and submitted and all necessary customer visits are done to secure order booking for the service portfolio. Beside selling of services, service sales engineer should know technical information to support site services. Should know technical details of sold instruments.

University degree in engineering (B.Sc) M.Sc and MBA are preferable
Educational background in electrical/mechanical or control system technologies
2-3 years of experience in process and site services
Experience in flow control products especially in valves and pumps
Technical background in power and oil&gas markets. Other markets such as mining and pulp&paper are optional
Good presentation and customer interface skills
Fluent in English but very good in intercultural communication skills
This Position requires 50% of travel for domestic and international markets
Specific Responsibilities

Service engineer should follow all the trade compliance and code of ethics procedures strictly
Good knowlegde of all Flow Control products and services, good presentation skills both in style and technical matters
Review and control purchase orders
Effective use of Metso sales&service tools
Receive and manage customer inquiries and preperation of service type business offers
Communicate with headquarter for technical clarifications and strategical quotation development related to service portfolio
Work with customer and internal team to resolve any issue in the pre-sales, quotation, contract and project period
Actively take part in service execution in reporting as well as at site work such as repair, maintenance, audits. Consult customers in technical issues related to flow control products
Actively work in the service workshop together with the service technicians to lead and execute service jobs placed by the customers

Job Competencies

Personal:Getting things done(right), innovation/improvement, teamwork, communication skills, customer orientation, ethics/integrity
Professional:Industry knowledge, general process knowledge of flow control and automation, sales and marketing knowledge.Experience and competence in valve and/or pump products
Management/Leadership:Prioritizing, planning, problem solving, analysis monitoring/measurement, risk management,strategical and tactical thinking
All applications will be given equal consideration regardless of race, sex or sexual orientation, age, religion, veteran, disability or any other legally protected status. Company takes pride in being an equal opportunity employer.
Manpower, Türkiye İş Kurumu’ndan 18.8.2016 tarihli ve 6 no’lu Özel İstihdam Bürosu izin belgesi ve 3.6.2017 tarihli Geçici İş İlişkisi Yetki Belgesi sahibidir.

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