Saha Servis Mühendisi

Nitelikler/Qualifications, İş Tanımı/Job Description:

 

QUALIFICATIONS

We are seeking for a 'Field Service Engineer' for our multinational client operating in industrial products.
University degree in in mechatronics, electrical engineering,elektronics engineering or mechanical engineering
At least 2 years experiences in aftermarket service of industry product;
Service product sales experience are considered as the advantage,
Mechanical, electronic and electrical knowledge,
IT Knowledge in addition is preferable,
Strong skill of diagnosing, repairing and trouble shooting,
MS office and PC skill is a must,
Good communication skill,
Good English both in oral and written is an asset,
Fluency in local dialect(s) is an asset,

JOB DESCRIPTION

• Work independently for daily service work, such as project startup, installation, regular maintenance and customer’s training etc,
• Be responsible for customer’s call back, technical support and problem solving,
• Regular customer visiting to find out their demands and service business opportunity during service trip,
• Cooperate and assist service sales in quotation / service contract preparation process,
• Working closely with sales team & project team to ensure the customer satisfaction,
• Provide technical and quality feedback to the product specialist according to customer’s feedback,
• Works closely with service sales & project team to meet customer’s needs during commissioning and implementation of projects,
• Provide technical feedback to the project management according to customer’s feedback,
• Timely and correctly feedbacks work order, weekly report and monthly report,

Paylaş :