Operation Specialist ( 12 Months )

Nitelikler/Qualifications, İş Tanımı/Job Description:

 

We are looking for a “Operation Specialist ( 12 Months ) ’’ to be employed in the Operation Team of the e-commerce company.



• Bachelor’s degree or master degree from a reputable university
• 2+ years’ experience in logistics or supply chain management
• Fluent in written and spoken English and Turkish
• Well versed in Excel and SQL is preferred
• Impeccable oral and written communication skills.
• Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently in a fast-paced and rapidly changing environment.
• Ability to build a strong network of contacts across the business
• Excellent oral and written communication skills.
• Ability to communicate effectively, earn trust and influence at all levels of the business
• A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations





• Implementation TR FCs multiple FBA initiatives aimed at improving seller experience
• Holding FCs accountable for key seller facing metric.
• Investigating metrics misses, identifying root cause and implementing fixes.
• Providing remote and onsite support to FCs.
• Documenting SOPs and improving internal processes.
• Performance management and quality audit of the work produced by the team.
• Work with relevant stakeholders including Sales, Seller Support, FC, and Legal to improve processes and reduce incoming escalation tickets.
• Performance management and quality audit of the work produced by the team.



Manpower, Türkiye İş Kurumu’ndan 18.8.2016 tarihli ve 6 no’lu Özel İstihdam Bürosu izin belgesi ve 3.6.2017 tarihli Geçici İş İlişkisi Yetki Belgesi sahibidir. İş arayanlardan hiçbir ad altında menfaat temin edilmez ve ücret alınmaz.