Technical Account Specialist ( 12 Months )
Nitelikler/Qualifications, İş Tanımı/Job Description:
We are looking for a “Technical Account Specialist ( 12 Months ) ’’ to be employed in the Product Management Team of the e-commerce company.
• Bachelor’s degree or master degree from a reputable university
• Familiar with core programming languages (e.g: HTML, CSS, PHP, Java, .NET, Java Script, Python) and server side applications
• Experience in technical support
• Experience working directly with customers to resolve issues.
• Experience with frontend or backend web technology.
• Experience building or hosting a website.
• Excellent oral and written communication skills.
• Fluency in English and Turkish
• Acting as a key partner with the Account Management team, acting as the technical point of contact for operation matters for a named set of managed integrators
• Providing prompt, efficient, detailed, customer-oriented service to 3rd party developers and integrators,
• Being a voice and advocate for our 3rd party developers.,
• Driving projects that improve support-related processes
• Working with customers to understand how they use and providing valuable feedback to business and development teams.,
• Working with other support teams to ensure a consistent and high-quality level of support
Manpower, Türkiye İş Kurumu’ndan 18.8.2016 tarihli ve 6 no’lu Özel İstihdam Bürosu izin belgesi ve 3.6.2017 tarihli Geçici İş İlişkisi Yetki Belgesi sahibidir. İş arayanlardan hiçbir ad altında menfaat temin edilmez ve ücret alınmaz.